General provisions
This policy describes how iqdesign.ru processes and protects visitor data, including website enquiries, direct enquiries and technical information about visits. Personal data is processed under Russian Federal Law No. 152-FZ on Personal Data and other applicable requirements.
Data processed
- Name, phone number, email address or messenger contact;
- Enquiry content, project information and files attached by the visitor;
- Technical information: IP address, browser and device, page URLs, referral source, campaign tags, visit time, website interactions and cookie identifiers.
Please do not submit information unnecessary for your enquiry, including passwords, payment details or sensitive personal data.
Purposes and legal grounds
Enquiry data is used to respond, clarify requirements and prepare a proposal. Visitors provide separate consent for processing their enquiry by ticking the form checkbox. The consent is set out in a separate document.
Contract-related processing and legal obligations use the corresponding legal grounds. Technical information is used for website security, traffic analysis and interface improvements. Analytics operation is described below and in the Cookie Policy.
Yandex Metrika and cookies
Yandex Metrika counter No. 178677 starts when pages of the Russian and English versions load. Webvisor, click maps and link tracking are enabled. The service receives technical visit and interaction information.
Form fields are marked to mask their contents in Webvisor; attachment lists are also hidden from recordings. Successful submission events contain form type and source information, rather than names, phone numbers, email addresses or enquiry text.
The footer notice explains this use. The form checkbox concerns enquiry processing and is not used as analytics consent. The service operates under the Yandex Metrika terms and Yandex privacy policy.
Storage, access and protection
The controller applies organisational and technical safeguards. Data is retained only as long as required by its purpose, a contract or law, then deleted or anonymised.
Access to enquiries is limited to people who need it for their work. Website infrastructure and email are used to handle enquiries. Metrika receives technical visit information. Other disclosures require an applicable legal ground.
User rights
Visitors may request information about processing, correction, restriction or deletion of personal data, and withdraw consent by emailing mbox@iqcompany.ru. Identity verification may be required to protect the data.
The Cookie Policy explains how to manage cookies and restrict analytics.