Content & UX audit

We review your website from the user's perspective, identify unclear content and obstacles to action, and turn findings into practical improvements. For companies in Saint Petersburg and across Russia.

Structure & contentUser journeysImprovement priorities

When the website works, but remains unclear.

We start with the product's current state and the task that matters now.

01

Traffic with few conversions

Visitors rarely reach the form, phone call or next step.

02

The offer is hard to explain

The first screen and copy fail to explain what the company offers quickly.

03

The structure is confusing

Sections added over time make information difficult to find.

04

Forms are abandoned

Users begin an action but stop before submitting.

05

Marketing is being prepared

Check landing pages and key journeys before buying traffic.

06

An update is planned

Understand what needs to change and what can be retained.

We analyse the journey, beyond the screen.

We align page content, visual hierarchy and the actions users need to take.

01

First screen

Check whether the offer, audience and next step are clear.

02

Structure

Review whether information follows the decision process.

03

Copy

Identify vague wording, gaps and overloaded sections.

04

Hierarchy

Check where attention goes and which elements compete.

05

Navigation

Assess navigation to relevant services and sections.

06

CTA

Check whether actions are clear and appropriate to user readiness.

07

Forms

Remove unnecessary effort and unclear requirements.

08

Journeys

Follow key tasks from entry to outcome.

09

Mobile UX

Consider order, readability and access to actions on small screens.

10

Trust

Check for the facts, context and answers needed to decide.

An audit should lead to action.

A useful audit becomes a work plan: the problem, impact, priority and next step are clear.

  1. 01Observation
  2. 02Problem
  3. 03Cause
  4. 04Priority
  5. 05Recommendation
  6. 06Improvement

More than a list of comments.

Every finding connects to a user journey and the team's next action.

01Problems

What prevents understanding or action.

02Priorities

What to address first and what can wait.

03Recommendations

How to improve structure, copy or interface.

04Implementation

We can implement the recommendations.

From observations to clear improvements.

Each stage ends with a clear outcome and next decision.

  1. 01

    Define journeys

    Agree the audience, website goals and key user actions.

  2. 02

    Gather context

    Review pages, analytics and available feedback.

  3. 03

    Follow the journey

    Test structure, content and interface in key scenarios.

  4. 04

    Set priorities

    Separate critical problems from secondary improvements.

  5. 05

    Develop solutions

    Present specific changes and implement them if required.

A clear estimate before work begins.

The scope depends on key pages and journeys, available analytics, mobile layouts and research depth.

STARTING PRICEFrom 60 000 ₽
Complete a short brief

We agree the final price and scope after reviewing your needs.

What to know before we start.

What does the audit include?+

Review of structure, content, user journeys, interface, mobile layouts and available analytics.

How is a UX audit different from a redesign?+

An audit identifies problems and priorities. A redesign is a separate design and implementation stage.

What information do you need?+

Website URL, business goals, key sections and anonymised analytics access if available.

Do you review the mobile version?+

Yes. We review key journeys and content on desktop and mobile screens.

Will we receive specific recommendations?+

Yes. Findings include examples, priorities and clear next steps.

Can you implement the recommendations?+

Yes. We can estimate and deliver them in stages.

Shall we look at your website through users' eyes?

Discuss your needs
SHORT BRIEFShort brief: Content & UX audit.

Complete what you already know. Goal, name and contact details are required.

The challenge
Contact details & materials

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